Shipping and Delivery Policy

Thank you for shopping with Fanza Herbals! We are committed to providing you with timely and efficient shipping and delivery services. Please review our Shipping and Delivery Policy to understand how we handle your orders and ensure the safe delivery of your products.

1. Shipping Locations

We currently ship to locations within India. Unfortunately, we do not offer international shipping at this time. Orders placed outside India will not be processed.

2. Shipping Methods

We work with trusted delivery partners to ensure that your products reach you safely and on time. The available shipping methods may vary based on your location and the size of your order. During checkout, you will be presented with the available shipping options.

3. Shipping Charges

Shipping charges are calculated at checkout based on the delivery address, weight of the products, and the selected shipping method. You will see the exact shipping cost before finalizing your order.

Free Shipping:
We offer free shipping on orders over [minimum order amount] within India. Please check the promotions or offers on our website for more details.

4. Order Processing Time

Orders are processed Monday through Friday (excluding public holidays). Once you place an order, we will process and ship it within 2-5 business days. You will receive an email notification with tracking details once your order has been shipped.

5. Delivery Time

Standard Delivery: The delivery time will vary depending on your location. Typically, orders are delivered within 5-7 business days from the date of dispatch.
Express Delivery: If you choose express shipping, your order will typically arrive within 2-3 business days after dispatch.

Please note that delivery times may vary based on external factors, such as weather conditions, holidays, or delays by the courier.

6. Order Tracking

Once your order is shipped, you will receive an email with tracking details, so you can track the progress of your delivery. You can use the tracking number provided to monitor the status of your package on the courier’s website.

7. Delivery Issues

If you face any issues with your delivery, such as delays, missing items, or damaged goods, please contact us immediately at fanzaherbalproducts@gmail.com or +91 8547951351. We will investigate the matter and work with our delivery partners to resolve the issue.

8. Incorrect Address

Please ensure that your shipping address is correct when placing your order. Fanza Herbals is not responsible for any delays or delivery failures caused by incorrect or incomplete address information provided by the customer.

9. Shipping Restrictions

We currently do not offer deliveries to P.O. Boxes or APO/FPO addresses.
Certain remote locations may have longer delivery times due to logistics restrictions.

10. Lost or Damaged Items

If your order is lost or damaged during transit, please contact us within 7 days of delivery. We will work with the courier service to investigate and resolve the issue. Depending on the situation, we will offer a replacement or refund.

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